Procedures to follow if a Law Enforcement Official Asks for Patron Information

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

As a Public Services employee, the possibility exists that you may be asked to provide information about a library patron.  The privacy of library patrons’ personal information and library records is protected by state and federal law.  This type of information MAY NOT be released except to law enforcement officials who present the proper paperwork.

While legal requests for library information are uncommon, they have increased since September 11th and the passage of the Patriot Act.  If you should receive such a request while working in a Public Services area, please adhere as closely as possible to the procedures outlined in this document.

 

 

 

 

 

 

 

Procedures Checklist

 

 

During Regular Business Hours

 

Please try each of the steps in order until you are able to successfully complete one.  When you have checked one box and filled in the blanks for that step, you need do nothing else unless the person you have contacted gives you additional instructions.  In all cases, however, please submit this form as soon as possible to the library staff member you contacted.

 

Your Name ______________________________________________

Date & Time _____________________________________________

 

o       I contacted my Dept Head, Supervisor, or a Staff member.

 

Name of person contacted _____________________________________

 

o       I contacted the Dean’s Office (492-7511)

 

Name of person contacted _____________________________________

 

o  I contacted the Library Administration Office (492-8684)

 

Name of person contacted _____________________________________

 

o  I contacted the Public Services Office (492-6897)

 

Name of person contacted _____________________________________

 

o  I was unable to contact anyone and the law enforcement official presented me with a search warrant.  GIVE ONLY THE INFORMATION/MATERIALS REQUESTED!!!!

 

Law Enforcement Official’s Name  __________________________________

Law Enforcement Official’s Badge #  ________________________________

List of items given to Law Enforcement Official  _________________________________________________________________

_________________________________________________________________

_________________________________________________________________

_________________________________________________________________

o  I was unable to contact anyone and the law enforcement official presented me with a subpoena.

 

Law Enforcement Official’s Name  __________________________________

Law Enforcement Official’s Badge #  ________________________________

 

o  I was unable to contact anyone and the law enforcement official presented me with a summons.

 

Law Enforcement Official’s Name  __________________________________

Law Enforcement Official’s Badge #  ________________________________

 

 

IMPORTANT NOTE: You should not discuss the law enforcement request with anyone except the staff member or supervisor whom you contact.  Depending upon the type of court order, you may be personally liable for revealing any information related to the request.


Procedures Checklist

 

After Hours (nights & weekends)

 

Please try each of the steps in order until you are able to successfully complete one.  When you have checked one box and filled in the blanks for that step, please contact Jim Williams, the Dean of the Libraries (try his home 1st: 303-665-1124; if no answer, call 303-579-3213).  You need do nothing else immediately unless the Dean gives you additional instructions, but do submit this form to the Dean as soon as possible.

 

Your Name ______________________________________________

Date & Time _____________________________________________

 

o  I asked the Law Enforcement Official to return during Business hours and he/she agreed.

 

 o  The Law Enforcement official did not agree to return during Business hours, and presented me with a search warrant. GIVE ONLY THE INFORMATION/MATERIALS REQUESTED!!!!

 

Law Enforcement Official’s Name  __________________________________

Law Enforcement Official’s Badge #  ________________________________

List of items given to Law Enforcement Official  _________________________________________________________________

_________________________________________________________________

_________________________________________________________________

_________________________________________________________________

 

o  The Law Enforcement official presented me with a subpoena or summons.

 

Law Enforcement Official’s Name  __________________________________

Law Enforcement Official’s Badge #  ________________________________

 

IMPORTANT NOTE: You should not discuss the law enforcement request with anyone except the staff member or supervisor whom you contact.  Depending upon the type of court order, you may be personally liable for revealing any information related to the request.
A More Detailed Outline of Procedures to Follow:

 

 

If the request is made during Regular Business Hours

 

  1. Contact your immediate supervisor.  If she or he is not available, then seek out another permanent staff member, or the department head.  If you are able to contact one of the above people, they assume responsibility for the situation.  If you are NOT able to locate a staff member, then
  2. Contact the Dean’s Office (492-7511).  If you are able to reach someone in the Dean’s Office, that person will have further instructions.  If no one is in the Dean’s Office, then
  3. Contact Library Administration (492-8684).  If you are able to reach someone in Administration, that person will have further instructions.  If no one is in Administration, then
  4. Contact the Public Services Office (492-6897).  If you are able to reach someone in Public Services, that person will have further instructions.  If no one is in Public Services, then
  5. Ask the Law Enforcement official to see his or her badge, and the relevant paperwork.  Determine whether the papers served are (a) a search warrant or (b) a subpoena or (c) a summons.

(a)    Search warrant.  If the officer has a search warrant, he or she is likely authorized to retrieve information or take files (including computers) immediately.  Give the officer everything requested on the warrant, but ONLY what is requested.  Make a list of everything that was taken.  If the officer does not give you a copy of the warrant, then make a photocopy of the warrant and either photocopy the officer’s badge or write down the badge number.

(b)   Subpoena.  A subpoena should be accepted and passed on to a staff member as soon as possible

(c)    Summons.  A summons should be accepted and passed on to a staff member as soon as possible.

 

IMPORTANT NOTE: You should not discuss the law enforcement request with anyone except the staff member or supervisor whom you contact.  Depending upon the type of court order, you may be personally liable for revealing any information related to the request.

 

 

 

If the request is made After Hours (nights & weekends)

 

1.      Ask the law enforcement official to return during business hours.  If he or she agrees, skip to step 3.

2.      If the law enforcement official insists that the request must be complied with immediately, then: Ask the Law Enforcement official to see his or her badge, and the relevant paperwork.  Determine whether the papers served are (a) a search warrant or (b) a subpoena or (c) a summons.

(a)    Search warrant.  If the officer has a search warrant, he or she is likely authorized to retrieve information or take files (including computers) immediately.  Give the officer everything requested on the warrant, but ONLY what is requested.  Make a list of everything that was taken.  If the officer does not give you a copy of the warrant, then make a photocopy of the warrant and either photocopy the officer’s badge or write down the badge number.

(b)   Subpoena.  A subpoena should be accepted and passed on to a staff member as soon as possible

(c)    Summons.  A summons should be accepted and passed on to a staff member as soon as possible.

3.      In all cases, contact Jim Williams, Dean of the Libraries (call him at home first: 303-665-1124; if no answer, try his cell-phone: 303-579-3213), and advise him of what has occurred.  You need do nothing else immediately unless the Dean gives you additional instructions, but do submit this form to the Dean as soon as possible

 

 

IMPORTANT NOTE: You should not discuss the law enforcement request with anyone except the staff member or supervisor whom you contact.  Depending upon the type of court order, you may be personally liable for revealing any information related to the request.

 

 


 

 

 

 

 

 

Useful Examples and Definitions in Regard to the Patriot Act
Definitions

 

 

Search Warrant  A written order signed by a judge authorizing a law-enforcement officer to search for specific evidence at a designated place such as a house, apartment, or place of business.  Traditionally, (before the Patriot Act), a search warrant was issued only if the officer submitted an affidavit to the judge showing probable cause that the evidence was likely to be found on the premises described.  A search warrant authorizes the officer to seize any evidence found on the premises. (Caveat:  I have heard that the Patriot Act allows to federal agents to present search warrants which are not signed by a judge, but have not had time to verify this).

 

Subpoena  A court order requiring a person to appear at a trial or hearing in order to testify.  Attendance is mandatory and failure to appear may cause the witness to be held in contempt of court.

 

Subpoena Duces Tecum  An order requiring a witness to bring specific documents or items to a trial or hearing.  The subpoena duces tecum is usually served on the person who is in control of the records and who can testify concerning the manner in which the records were created and maintained.  Failure of the witness to appear at the hearing or trial may result in a contempt of court ruling.

 

Summons  A document notifying a defendant that legal action has been taken against him.  The summons gives information concerning the nature of the case and instructs the defendant that he needs to file a response within a limited amount of time.  The summons may also direct the defendant to appear in court at a certain place and time.

 

Arrest Warrant  A writ issued upon a showing of probable cause directing a law enforcement officer to arrest the person named in the document.

 

 

Of the four processes mentioned above, the search warrant and the arrest warrant are the only two where immediate action (beyond the serving of the papers) would be taken.